TURN AROUND TIME
Your order will be carefully made & ready to go within 2 to 4 days of purchase.
Multiple USPS & UPS shipping options are available at checkout. Cost & delivery date estimates are calculated based on your order's zip code.
RETURNS & EXCHANGES
All items qualify for an Easy Exchange or Return:
1 - Contact me at firstname.lastname@example.org within 14 days of purchase to request a return or exchange.
2 - Package your item(s) in the original (or similarly padded) packaging. Items that arrive damaged or are mailed in inadequate packaging such as plain unpadded envelopes will not be eligible for a full refund/exchange.
3 - Use the provided return label to ship your package back to me & I'll be in touch each step of the way. If you are returning an item, a refund will be provided as as soon as it is received.
All items arrive beautifully wrapped & ready to gift or wear! A gift message card is included for your personal message. Type your message in the notes section at checkout to have it printed on the card.
How do I choose a necklace length when it's a gift?
The best way is to measure one of her favorite necklaces from end to end. See Sizing Help for more details.
How do I care for my jewelry?
I lost an earring. Can I get a replacement?
In most cases, yes! Please send a photo of the solo earring or link to the pair you purchased, and I'll let you know ASAP if I still have the materials to remake one.
My necklace needs repair, can you help?
Absolutely! Don't hesitate to get in touch if anything has gone awry. I'll evaluate the extent of the repair & let you know the cost before you send the item back to me.